Refund policy

Returns & Refunds

We hope you love your Shakti Warrior purchase! If something isn't quite right, we're happy to help.

What is your return policy?

We accept returns on eligible items, including yoga mats, under the following conditions:

  • You must contact us within 3 days of receiving your order to request a return.

  • Items must be unused, unopened and in their original packaging.

  • Items must be returned in their original condition, with all original tags attached where applicable.

  • Proof of purchase or an order number is required.

Once your return has been received and inspected, eligible items will be refunded to your original payment method, excluding the original shipping cost.

Return shipping costs are the responsibility of the customer, except where otherwise required by applicable law.

Can I return a yoga mat?

Yes! Yoga mats can be returned, provided they are unopened, unused and in their original packaging, and you contact us within 3 days of receiving your order.

For hygiene and product-quality reasons, we cannot accept returns of opened or used yoga mats unless they are damaged or defective, or where required by applicable consumer protection laws.

What if my order arrives damaged or defective?

If your order arrives damaged or defective, please email info@shaktiwarriorshop.com within 3 days of delivery.

Include your order number, a description of the issue and photographs of the item and packaging.

Once we've reviewed the issue, we'll arrange an appropriate resolution, which may include a replacement or full refund.

Your statutory rights regarding damaged, defective or incorrectly supplied products remain unaffected.

3. Activewear Exchanges

Can I exchange an activewear item for a different size?

Yes! We accept size exchanges on activewear, provided that:

  • The item is unworn and unwashed.

  • All original tags remain attached.

  • The item is in its original condition.

  • You contact us within 3 days of receiving your order.

Size exchanges are subject to stock availability.

Please contact us before sending anything back so our team can guide you through the exchange process.

4. Sale Items

Sale items are considered final sale and are not eligible for standard returns or refunds.

If a sale item arrives damaged or defective, please contact us within 3 days of delivery so we can review the issue and arrange an appropriate resolution.

This does not affect any rights provided under applicable consumer protection laws.

5. How to Request a Return

To start a return or exchange:

  1. Email info@shaktiwarriorshop.com within 3 days of receiving your order.

  2. Include your order number, the product you wish to return and the reason for your request.

  3. If your item is damaged or defective, please include photographs of the product and packaging.

  4. Our team will review your request and provide return instructions.

Please contact us before sending your item back.

Return Address

Spiritual Warrior Inc.
Attn: Shakti Warrior Returns
156 Keystone Dr
Montgomeryville, PA 18936
United States

Customers are responsible for return shipping costs unless otherwise agreed or required by law.

We recommend using a tracked shipping service, particularly for higher-value items.

6. Refund Processing

Once we receive your returned item, our team will inspect it to confirm that it meets the return conditions.

We will notify you of the approval or rejection of your refund within 72 hours of receiving your returned item.

If approved, your refund will be issued to your original payment method.

Please allow additional time for your bank or payment provider to process and display the refund.

Original shipping charges are non-refundable for standard returns, except where otherwise required by law.

If you haven't received your refund after it has been processed, we recommend checking with your bank or payment provider before contacting our team.

Order Cancellations

Can I cancel my order?

Yes! You can request to cancel your order within 24 hours of placing it.

Please email  info@shaktiwarriorshop.com as soon as possible with your order number.

If your order has already been dispatched, cancellation may no longer be possible. In that case, our standard return conditions will apply.

8. Damaged or Tampered Packages

If your package arrives with visible damage or a broken seal, please do not accept the delivery where reasonably possible.

If you discover damage after receiving your order, contact us promptly at  info@shaktiwarriorshop.com ideally within 3 days, with photographs of the packaging and affected items.

We will review the issue and help arrange an appropriate resolution.

Your statutory rights remain unaffected.

9. International Orders

We ship internationally, with estimated delivery times of 4–10 business days following processing.

International deliveries may experience delays due to customs clearance or local courier operations.

Additional customs duties, taxes or import charges may apply depending on the destination country. Any such charges will be handled according to the terms disclosed at checkout and applicable law.

10. Contact Us

For questions about shipping, returns, exchanges, refunds or an existing order, our team is always happy to help.

Email: info@shaktiwarriorshop.com

Return address:

Spiritual Warrior Inc.
156 Keystone Dr
Montgomeryville, PA 18936
United States

Thank you for shopping with Shakti Warrior. We're so happy to be part of your practice.

Your Consumer Rights

Nothing in this policy excludes or limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws. Where mandatory legal rights differ from the terms outlined above, those legal rights will apply.