Help

Questions, answered.

Shipping, returns and everything about our mats and activewear. Still stuck? Write to us.

Shipping & returns

Is shipping free?

Yes, on US orders over $150.

How long will my order take?

We process orders within 24 to 48 hours. US delivery usually takes 2 to 5 business days, and international orders 4 to 10 business days.

What is your returns policy?

We can refund an order if:

  • it arrived damaged, for a full refund, or
  • it is unopened in its original packaging, refunded minus the shipping cost.

In both cases, please tell us within 3 days of receiving your order. Activewear sizes can be exchanged if unworn, unwashed and with tags on. Sale items can only be refunded if they arrive damaged. Read the full refund policy.

How do I send a return?

Email info@spiritualwarriorshop.com within 3 days of receiving your order, with your order number and the product. Then post it to Spiritual Warrior INC., Att: Shakti Warrior Returns, 156 Keystone Dr, Montgomeryville, PA 18936, USA. Return shipping is paid by the customer.

Please don’t accept a delivery if its seal is broken.

When will I get my refund?

We’ll email you within 72 hours of receiving your return. Approved refunds go back to your original payment method. Still waiting after that? Check with your bank, then write to us.

Can I cancel my order?

Yes, within 24 hours of placing it.

Where is my order?

Product information

What are the mats made of?

Cork, hemp, recycled suede, recycled PU or TPE, always free from PVC and latex. Each product page lists exactly what’s inside.

How thick and big are they?

Most are 3 to 6mm thick and 24 x 72 inches. Each product page shows the sizes available.

How do I clean my mat?

Wipe it with a damp cloth or a gentle mat cleaner after each use and let it air dry. Avoid harsh chemicals.

Which size should I order?

Every activewear page has a size chart. Choose by your measurements.

What is the activewear made of?

Breathable, four-way stretch fabrics. The exact blend is listed on each product page.

Other questions

How do I become an ambassador?

Apply on the Warrior Program page. We’ll be in touch if it’s a fit.

Do you sell wholesale?

Yes, to studios, shops and teachers. Fill in our wholesale form.

Can I upcycle my old mat?